The IT solutions implemented by Navigator come not only with a long-term warranty, but also with a timely and quality service support from the company’s engineers.
To make it easier for our customers, we have come up with service packages with different scope of services that determine the procedure of equipment maintenance by the engineers, the scheduled repairs and upgrade or other services.
One of the advantages of the service provided by Navigator is its speed – within Kiev and the region, our specialists can fix the customer`s problem in a matter of just four hours!
Overall in Ukraine, 50 Impression Electronics service centers work for end-users, providing both after-sales and post-warranty service.
In 2015, we introduced the «Service 14» option for the users of Impression Electronics devices. As of today, it offers the most advantageous warranty conditions in Ukraine, which stipulate that all works must be completed within 14 days, with the option to send the broken device to the service center or get it back at any Nova Poshta office around Ukraine.